paper-based surveys
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- predominantly 'offline' workforce
(eg. manufacturing)
- traditional, older staff, who prefer 'paper'
- concern over security of the online interface
|
online surveys

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- predominantly office-based/online workforce
- web-based, intranet, email-based options
- avoids costs of printing and datacapture
|
mixed methodology
(paper AND online)
 |
- diverse business functions
(eg. corporate HQ and factory workforce)
- cost-effective option vs. all-paper surveys
|
| interviews and structured staff discussion groups |
1-to-1 interviews

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- executive level interviews
- key employee discussions
- talent management / retention
- exit interviews
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focus groups
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- pre-survey groups to inform questionnaire content
- post-survey groups to explore issues in depth and develop the action plan
- can also be used in place of a quantitative survey if structured to be representative of the staff population
|
interactive handsets
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- 'who wants to be a millionaire' style handsets
- immediate data collection and results presentation possible
- can be used in strategy meetings to gather pure data on perceptions and opinions
- useful for company wide meetings to test reactions to key corporate messages
- can be used as a tool to test knowledge before and after training events
- 'quiz' element can bring life to corporate events
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stand-alone kiosks
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- pre-programmed questionnaire, with simple multiple choice answers
- stand-alone units can be used to gather data from 'passing traffic' (eg. company reception area, employee common room)
- several units can be linked to aggregate data across multiple sites / locations
- remote data export via modem is possible
- more complex kiosks can use interactive graphics and video to gather opinions
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